FREQUENTLY ASKED RETURN POLICY QUESTIONS.
Product Return to a Construction Parts LLC store or Local Warehouse in the U.S
To return a product to a Construction Parts LLC store, simply take the product, in its original packaging and/or box, to the store of your choice along with your receipt. We recommend that you take the credit card used to purchase the product, so the store can credit your card for the price of the product. If you do not have the credit card, or you purchased with another payment method, simply present your receipt and the product, and the store will reimburse your account.
In store Return Policy
All returns to an Construction Parts LLC store are subject to the In-Store Return Policy, and not all products are eligible for returns. For instance, all sales of special orders or electronic parts items are final, and not eligible for returns.
Shipping Cost reimbursed
You will be reimbursed for shipping costs only if WE made a shipping error or if the product was defective when shipped from one of our local warehouses. Please contact us to make shipping arrangements.
Product Return to construction Parts LLC via Shipping
If you are shipping from a location within the United States, and if either Construction Parts LLC made a shipping error or the product was defective when shipped from our warehouse, we will provide you with a prepaid return shipping label. Simply place the shipping label on the outside of the box, and drop off the package at a USPS or UPS shipping facility near you.
If you are shipping from an overseas location or a U.S. Territory and if either Construction Parts LLC made a shipping error or the product was defective when shipped from one of our warehouse’s, we will reimburse your return shipping cost by issuing a check for the shipping dollar amount as it appears on the carrier’s pre-printed label. Simply enclose the carrier’s pre-printed label indicating the amount of the shipping charge when you return the item.
Customer Ordering Error
If you are returning your shipment for any other reason besides a shipping error or defective product, construction Parts LLC recommends that you return the product to any Construction Parts LLC Store using a carrier that provides package tracking services to ensure your product gets back to us safely and quickly. Your credit card will be credited back for the product but is also subject to a 25% re-stocking fee upon our discretion. Shipping charges will not be reimbursed.
30 Day Return Policy
ALL RETURNS MUST BE PROCESSED WITHIN 30 DAYS OF PURCHASE FOR A RETURN. NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURNS. ALL SALES OF CUSTOMIZED AND ELECTRONIC ITEMS ARE FINAL AND NOT ELIGIBLE FOR RETURNS. IN ALL CASES, YOU ARE RESPONSIBLE FOR VERIFYING AND COMPLYING WITH PROPER SHIPPING REQUIREMENTS OF YOUR SELECTED CARRIER.